Reservations & Floor
Fill the room, and turn it faster.
Reservations, waitlist, and a live floor plan all work together, so the host stand isn't guessing and the kitchen avoids sudden rushes.
The problem:
Most restaurants run reservations in one tool and the floor in someone's head. Double bookings happen, the waitlist lives on a paper pad, and nobody can see how the night is actually shaping up.
Key capabilities:
Live floor plan. See every table's status — open, seated, needs bussing — at a glance, and drag a party to a new table in a tap.
Reservations that respect your capacity. Set turn times and party-size rules so you book the night you can actually serve.
Waitlist & SMS. Quote a wait, text guests when their table's ready, and keep the door moving.
Deposits & VIP notes. Take deposits on big bookings, and flag regulars and dietary notes so service feels personal.
How it connects:
Reservations and the floor run on the same menu, POS, and guest history as the rest of Palate, so when a regular walks in, their preferences and last visit are already there.