One platform. One bill. Priced per location.
Replace the stack of subscriptions you're juggling with a single plan that grows with you, from your first location to your fifth and beyond.
Essentials
$79Location/month
($65/mo billed annually)
Everything one restaurant needs to run well. For a single-location independent getting off the patchwork.
Start 14-day free trialKey features include:
- Point of sale — menu, orders, payments
- Floor plan & table management
- Staff scheduling & time clock
- Reservations
- Tip pooling (one pool)
- Sales & labor reports, end-of-day closeout
- Your own online ordering page (yourrestaurant.palate.pro)
- Employee mobile app
Plus
$179Location/month
($149/mo billed annually)
Everything in one place, built to grow. For independents scaling to a handful of locations, the full patchwork-killer.
Start 14-day free trialEverything in Essentials, plus:
- Kitchen display system (KDS)
- Advanced reservations — waitlist, deposits, SMS confirmations, VIP tags
- Multiple tip pools & tip-out rules
- Email & SMS marketing campaigns
- Loyalty program
- Advanced analytics — forecasting, sales per labor hour, product mix
- Priority support
Enterprise
Custom
Run your whole group like one restaurant. For multi-location operators (6+) who need control, security, and support at scale.
Book a demoEverything in Plus, plus:
- Custom integrations
- Single sign-on (SSO / SAML)
- Full API access + webhooks
- Dedicated success manager
- SLA + phone support
- White-glove onboarding
Run the floor
| Feature | Essentials | Plus | Enterprise |
|---|---|---|---|
| Point of sale (menu, orders, payments) | |||
| Floor plan & table management | |||
| Reservations | |||
| Advanced reservations (waitlist, deposits, SMS, VIP) | — | ||
| Kitchen display system (KDS) | — | ||
| Your own online ordering page | |||
| End-of-day closeout |
Manage your team
| Feature | Essentials | Plus | Enterprise |
|---|---|---|---|
| Staff scheduling | |||
| Time clock & time cards | |||
| Employee mobile app | |||
| Tip pooling (one pool) | |||
| Multiple tip pools & tip-out rules | — | ||
| Payroll export (Gusto, ADP, Toast Payroll, CSV) |
Grow your business
| Feature | Essentials | Plus | Enterprise |
|---|---|---|---|
| Sales & labor reports | |||
| Advanced analytics (forecasting, SPLH, product mix) | — | ||
| Email & SMS marketing campaigns | — | ||
| Loyalty program | — | ||
| API access (read) | — | ||
| Priority support (chat + email) | — |
Operate at scale
| Feature | Essentials | Plus | Enterprise |
|---|---|---|---|
| Custom integrations | — | — | |
| Single sign-on (SSO / SAML) | — | — | |
| Full API access + webhooks | — | — | |
| Dedicated success manager | — | — | |
| SLA + phone support | — | — | |
| Onboarding | Self-serve | Guided | White-glove |
A note on limits: we never cap the things that keep your restaurant running. Orders, transactions, and menu items are unlimited on every plan. We only set limits on growth features and the number of locations.
Card processing
This is separate from your subscription. Like every platform, Palate processes card payments through Stripe, and those rates are distinct from your monthly plan.
| Plan | In-person card | Online / keyed |
|---|---|---|
| Essentials | 2.7% + $0.10 | 2.9% + $0.30 |
| Plus | 2.5% + $0.10 | 2.7% + $0.30 |
| Enterprise | Negotiated | Negotiated |
For busier restaurants, the lower Plus processing rate can offset the difference in subscription on its own. A restaurant doing around $80k a month in card sales saves roughly $160/month just on rates by being on Plus.
Trial & billing
14-day free trial on Essentials and Plus. A card is required to start, and your plan begins automatically when the trial ends — cancel anytime before then and you won't be charged.
Monthly plans: cancel anytime; it takes effect at the end of your current period.
Annual plans: a 12-month commitment. The discount (about two months free) is the trade for committing up front.
Enterprise is sales-led — book a demo and we'll put together a plan that fits.
Pricing FAQ
What counts as a "location"?
Each physical restaurant address is one location. You're billed per location, so a single subscription covers your whole group.
Can I try Enterprise?
Enterprise is set up with you directly rather than self-serve. Book a demo and we'll walk through it.
Can I change plans later?
Yes. Move up or down anytime as your needs change.
Do I need a credit card for the free trial?
Yes. The trial runs for 14 days, and your plan starts automatically when it ends unless you cancel first.
What's the difference between my subscription and the card processing fees?
Your subscription is the software — everything Palate does to run your restaurant. Card processing fees are the per-transaction cost of accepting card payments, handled through Stripe. They're billed separately, and the rates depend on your plan.
Is there a contract?
Monthly plans have no commitment — cancel anytime. Annual plans are a 12-month term in exchange for the discount. Enterprise is per contract.
What happens to my data if I cancel?
You keep read-only access for 30 days, and we hold your data for another 90 days in case you come back. After that, it's permanently removed.
If a payment fails, does my POS stop working?
No. Your point of sale keeps running no matter what — we never disrupt service over a billing issue. Only admin functions are limited until the payment is sorted out.
See Palate run your restaurant.
Start a free trial, or book a 20-minute demo and we'll show you the whole platform.